Return Policy
1. Workshops (In-Person) 1.1. Booking and Payment: Payment must be made in full at the time of booking to secure your spot. 1.2. Refund Policy:
Cancellations made more than 21 days prior to the workshop date are eligible for a full refund.
Cancellations made between 21 and 14 days before the workshop date are eligible for a 50% refund.
Cancellations made less than 14 days before the workshop date are non-refundable. 1.3. Changes and Cancellations by Us: If we need to cancel or reschedule a workshop, you will be offered a full refund or the option to transfer your booking to another workshop date.
2. Online Courses 2.1. Access and Payment: Full payment is required to access online courses. 2.2. Refund Policy:
Due to the digital nature of online courses, no refunds are available once access has been provided.
Terms of Services
Terms and Conditions
Introduction These terms and conditions ("Terms") apply to all services, workshops, online courses, and AI agent development provided by Maximize AI Limited ("we," "us," or "our"). By engaging with our services, purchasing a workshop or online course, or using our AI agents, you agree to these Terms.
3. Services 3.1. Payment Terms:
50% of the total service fee is payable upfront before work commences.
The remaining 50% is due upon completion of the service. 3.2. Refund Policy: Payments made are non-refundable, except in cases where we are unable to deliver the agreed-upon service.
4. Intellectual Property (IP) 4.1. All intellectual property rights in AI agents or other deliverables developed by Maximize AI Limited remain the sole property of Maximize AI Limited unless explicitly agreed otherwise in writing. 4.2. You are granted a non-exclusive, non-transferable license to use the AI agents for your business under these Terms.
5. AI Agent Usage and Fees 5.1. Monthly fees are charged for the usage of AI agents developed by us. 5.2. Monthly fees must be paid in advance and are non-refundable. 5.3. Failure to pay monthly fees may result in suspension or termination of access to the AI agent.
6. General 6.1. Limitation of Liability: To the maximum extent permitted by New Zealand law, we are not liable for any indirect, incidental, or consequential damages arising from our services, workshops, online courses, or AI agents.
Limitations of Liability
6.1. We are not responsible for any errors, inaccuracies, or incorrect outputs generated by AI agents or processes.
6.2. We are not liable for AI agents failing to automate tasks or achieve expected results due to changes in AI processes or limitations in automation capabilities.
6.3. We are not responsible for any loss of data, financial losses, or consequential damages arising from the use of our services, workshops, online courses, or AI agents.
6.4. You acknowledge that AI technologies are inherently subject to change and may not always operate as intended or predicted.
6.5. To the fullest extent permitted by New Zealand law, our total liability for any claims arising under these Terms shall be limited to the amount paid for the specific service or product giving rise to the claim.
7. Governing Law: These Terms are governed by and construed in accordance with the laws of New Zealand. Any disputes arising under these Terms will be subject to the exclusive jurisdiction of New Zealand courts. 6.3. Amendments: We reserve the right to update or amend these Terms at any time. Any changes will be posted on our website and will apply to future transactions.
Privacy Policy
8.1. Data Collection: We collect personal information necessary to provide our services, such as your name, contact details, and payment information.
8.2. Use of Information: Your information is used solely for the purposes of delivering our services, processing payments, and improving our offerings. We do not share your personal information with third parties except as required to deliver services (e.g., payment processors) or by law.
8.3. Data Security: We take reasonable steps to protect your personal information from unauthorized access, disclosure, or misuse.
8.4. Your Rights: You have the right to access, correct, or delete your personal information by contacting us.
8.5. Cookies and Tracking: Our website may use cookies or similar technologies to enhance user experience and analyze site traffic. By using our website, you consent to this use.
9. General
9.1. Limitation of Liability: To the maximum extent permitted by New Zealand law, we are not liable for any indirect, incidental, or consequential damages arising from our services, workshops, online courses, or AI agents.
9.2. Governing Law: These Terms are governed by and construed in accordance with the laws of New Zealand. Any disputes arising under these Terms will be subject to the exclusive jurisdiction of New Zealand courts.
9.3. Amendments: We reserve the right to update or amend these Terms at any time. Any changes will be posted on our website and will apply to future transactions.
Consulting & Development
8. Client Responsibilities
The Client agrees to provide timely access to necessary information, systems, and personnel to enable Maximize AI to fulfill its obligations under this Agreement. Delays or deficiencies in such access may necessitate adjustments to the project timeline or scope.
9. Confidentiality
Both parties agree to maintain the confidentiality of all proprietary information exchanged during the term of this Agreement. This includes, but is not limited to, business strategies, trade secrets, and client data. The obligations of confidentiality shall survive the termination of this Agreement.
10. Intellectual Property & Data Handling
Third-Party Integrations:
Any intellectual property arising from third-party integrations shall remain the property of Maximize AI Limited.Data Handling:
Maximize AI Limited will not retain or store client data beyond the scope of the engagement necessary to deliver the contracted services.General IP:
Any intellectual property developed specifically for the Client as part of this engagement, excluding third-party integrations, shall be deemed the property of the Client upon full payment, with Maximize AI retaining the right to use general methodologies, ideas, or concepts not unique to the Client’s business